Working on it...

About Us

What We Do

About us.


I bet you’re thinking who we are and what we do, right?

We are the Pivotal team that bring your vision to life!
We have a world class design team that supply and deliver all your in-store retail solutions on a global scale.
Pivotal’s renowned innovation and creativity mean that we can combine our powerful blend of strategic planning and value engineered manufacturing  to ensure that your project comes in on budget whilst delighting both  you and your customer.
We work for global brands for global launches and reaching customers is what we help you do.
In an increasingly complex and competitive marketplace, Pivotal places great value on researching the retail landscape to understand how customers shop.
Good design makes your product self explanatory!


How can we do this?

With our combined years of experience, we can deliver the results beyond your expectations, which your brand marketing and sales strategies demand. We offer a wrap-around whole of market service with end-to-end project management from brief through to successful installation. Alternatively, clients can choose parts to suit their needs such as design and installation.

We execute all types of briefs ranging from Project Research, Insights, Design, Branding, Development, as well as Manufacturing and Installations.

We achieve fantastic in-store display solutions and work closely with all our clients to execute their plans effectively and efficiently to your budget and deadlines.


To conclude

Whether you’re looking to design and install a stand for an exhibition, retail units, product display trays, FSDUs or even a whole retail fit out – you need us!

We have gained many loyal clients over the years, and we continue to work closely with them to elevate their brand.

We would love to work with you – so please ring us today and let’s discuss your enquiry, whatever big or small project that may be!




Check out what our clients say about our work!


“Thank you Pivotal for your efficient ways of working and quality design work that we receive from you.”

Vitality CBD

“We were mindful that we needed a supplier that could help us creatively with a solution, manufacture to a high level of workmanship, install effectively and of course be economically viable. The team at Pivotal surpassed our expectations right from the word go, the team have years of experience and were able to find effective solutions to all of our creative challenges, were quick and agile in their ability to keep up with our demands and created quality materials that were delivered to our retailers in a well-planned and friendly manner….really ahead of their competitors”

Imperial Tobacco

“Having worked within the category and FMCG for many years, it is safe to say I was blown away by the innovative style and uniqueness of the work by Pivotal. Not only did it portray the branding in a fashion that matched the project and feel of those brands involved, the build quality withstood rigorous use and never failed or faltered making sure our brand wasn’t devalued at the same time.”



We are privileged to accomplish many POPAI Awards over the years. For those who aren’t aware of the POPAI Awards. They are a ‘showcase for those dedicated to achieving excellence in-store. The POPAI Awards are the ultimate symbol of creativity, innovation and best practice – a hallmark of excellence that provides the benchmark for success and the catalyst for continuous improvement.’ 

We have been awarded 7 POPAI Awards:

2014 – Silver – Pharmacy

2015 – Bronze – Cosmetics, Beauty, Hair and Fragrance

2016 – Silver – Automotive and Leisure

In 2017, we won a whopping 4 awards!

2 Bronze awards; one in Temporary Display of The Year and one in Innovation.

1 Silver in Pharmacy and 1 Gold in Pharmacy!

We shall we entering multiple projects for this year awards ceremony and we can’t wait to attend – so keep your eyes peeled!



+44 (0)116 3200 025



What we do

How we do it

Knowledge and Experience are the foundations of what we do! All of our expertise combine to give you the best outcome.




Shopper journey
Shopper behaviour
Category research
Store audits



Creative design
Hand rendered visuals
3D renders
Graphic design
3D Walk throughs



Solid works/CAD modelling
Technical engineering
Production ready specifications



3D card
Injection moulding
Acrylic Fabrication



Logistics and warehousing
Project management

Our Work

What it Looks Like



Free Standing Unit, Tobacco

Gantry Unit, Impact Unit, Tobacco

Counter Display, Tobacco

Permanent Retail

Free Standing Unit

Counter Display

Free Standing Unit, Tobacco

Free Standing Unit

Free Standing Unit

Gantry Unit, Tobacco

Permanent Retail

Counter Display, Gantry Unit, Permanent Retail, Tobacco

Creative, Exhibitions

Permanent Retail

Free Standing Unit, Promotional

Free Standing Unit, Promotional

Gondola diplay, Promotional

Free Standing Unit, Permanent Retail

Free Standing Unit, Promotional

Free Standing Unit, Promotional


Free Standing Unit, Permanent Retail

Gantry Unit

Free Standing Unit

Contact Us

Where are we?

Directions To Us

Want to know more about how we can help with your Retail Marketing plans? 


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Your Message

+44 (0)116 3200 025

Pivotal Retail Marketing Ltd
LCB Depot
31 Rutland Street