About Us

What We Do

Our mission statement

Creating innovative Retail POS & displays to help your return on investment and boost your brand awareness.



We are the Pivotal team

We have a world class design and marketing team that supply and deliver all your in-store retail solutions on a global scale. With our renowned for our innovation and creativity, it means we can combine our powerful blend of strategic planning and value engineered manufacturing to ensure that your project comes in on budget whilst delighting both you and your customer.

Pivotal are SafeContractor approved and SafePQQ verified. We have worked hard to get our Health and Safety up to a GOLD standard that allows us and our clients to do ‘Business with Confidence.’

We work for global brands for global launches and reaching customers is what we help you do. In an increasingly complex and competitive marketplace, Pivotal places great value on researching the retail landscape to understand how customers shop. We believe that good design makes your product self explanatory and we can help bring your vision to life.


How can we do this?

With our combined years of experience, we can deliver the results beyond your expectations, which your brand marketing and sales strategies demand. We offer a wrap-around whole of market service with end-to-end project management from brief through to successful installation. Alternatively, clients can choose parts to suit their needs such as design and installation. We execute all types of briefs ranging from Project Research, Insights, Design, Branding, Development, as well as Manufacturing and Installations. We achieve fantastic in-store display solutions and work closely with all our clients to execute their plans effectively and efficiently to your budget and deadlines.

Whether you’re looking to design and install a stand for an exhibition, retail units, product display trays, FSDUs or even a whole retail fit out – you need us! We have gained many loyal clients over the years, and we continue to work closely with them to elevate their brand.

We would love to work with you – so please ring us today and let’s discuss your enquiry, whatever big or small project that may be!



Beiersdorf – “Thank you Pivotal for your efficient ways of working and quality design work that we receive from you.”

Vitality CBD – “We were mindful that we needed a supplier that could help us creatively with a solution, manufacture to a high level of workmanship, install effectively and of course be economically viable. The team at Pivotal surpassed our expectations right from the word go, the team have years of experience and were able to find effective solutions to all of our creative challenges, were quick and agile in their ability to keep up with our demands and created quality materials that were delivered to our retailers in a well-planned and friendly manner – really ahead of their competitors”

Imperial Tobacco – “Having worked within the category and FMCG for many years, it is safe to say I was blown away by the innovative style and uniqueness of the work by Pivotal. Not only did it portray the branding in a fashion that matched the project and feel of those brands involved, the build quality withstood rigorous use and never failed or faltered making sure our brand wasn’t devalued at the same time.”

Formica – “I would like to maintain our business relationship as you have been an excellent supplier to us and I am sure I could have some more projects for you.”


Our achievements

We are a multi-award winning team. For those who aren’t aware of the POPAI Awards – they are a showcase for those dedicated to achieving excellence in-store. The POPAI Awards are the ultimate symbol of creativity, innovation and best practice – a hallmark of excellence that provides the benchmark for success and the catalyst for continuous improvement.

Awards we have achieved:

2014 – Pharmacy

2015 – Cosmetics, Beauty, Hair and Fragrance

2016 – Automotive and Leisure

2017 Temporary Display of The Year, Innovation, Pharmacy, another GOLD in Pharmacy!

2019 – Home and Garden, Project Management & Installation

2020GOLD Pharmacy & Wellbeing

2021 – Nominated